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Emergency Contact Information

For students living in University Halls of Residence, outside of business hours their Resident Tutor should be the first point of contact and will be available to assist a distressed student in the first instance.


Alternatively, students can call the University Emergency Numbers / Security on:

T: 0151 291 3800/3520 (Hope Park)

T: 0151 291 3700 (Everton)

T: 0151 728 2555 (Aigburth Park)

If the student doesn’t live in halls of residence and you are concerned about their current state of mental health or well-being, 24 hour help is available. You may wish to advise them of the services that can help whilst they are not within the university.


The Samaritans

Confidential support for people experiencing feelings of distress or despair.

T: 08457 90 90 90 (24-hour helpline)

E: (aims to respond within 12 hours)



A national out-of-hours telephone helpline for anyone coping with mental illness, whether they are sufferers, carers, or concerned relatives or friends.

T: 0845 767 8000 (daily 6pm-11pm)




Are you or is a friend not coping with life just now? PAPYRUS support teenagers and young adults who are feeling suicidal.

T: 0800 068 4141 (free from BT land lines)


Text: 07786 209697

The helpline is open Monday – Friday: 10 am – 5 pm/ 7 pm – 10 pm

Saturday & Sunday: 2 pm – 5 pm


NHS 111

Available 24 hours a day, 365 days a year. 

NHS 111 is a fast and easy way to get the right help, whatever the time. You can call 111 when you need medical help fast but it’s not a 999 emergency. Calls are free from landlines and mobile phones.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next


Local Accident and Emergency

In case of an emergency, students can present themselves at their local Hospital A&E or ring 999.