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National Student Survey 2016

Each year, nearly half a million final year students across the UK complete the National Student Survey. 

Students are asked to rate their university experience by stating to what extent they agree with a set of 23 questions across eight categories:

  • Teaching
  • Assessment and feedback
  • Academic support
  • Organisation and management
  • Learning resources
  • Personal development
  • Overall satisfaction
  • Students' Union

The results allow universities to understand where their strengths are and where they can improve the university experience for both prospective and current students.  It also helps build a broad picture of quality across UK higher education.

2016 results – top in the North West and 4th in the UK for overall student satisfaction 

Our class of 2016 ranked us 4th in the country and top in the North West of England with an overall student satisfaction rate of 92%(excluding small and specialist Higher Education institutions). That's 3% up on last year and above the benchmark of 86%.

Nationally, we also rank:

  • Top for Assessment and Feedback
  • Top two for Academic Support
  • Top three for Teaching

and within the top 10 for Organisation and Management, Learning Resources and Personal Development.  In the North West of England, we topped seven out of the eight categories.

Liverpool Hope’s Students' Union satisfaction rate is also above the national average and places them in the top four in the North West. This marks a successful year for Liverpool Hope Students’ Union, in which they were shortlisted for an NUS award and the SU Vice President for Education was shortlisted for International Students’ Officer of the Year.  

Subject areas at Liverpool Hope given 100% student satisfaction rates include Computer Science; History; Theology and Religious Studies and Marketing. [1] 

Specific courses with 100% overall satisfaction rates at Liverpool Hope University include Computing; Sport and Exercise Science. [2]

99% of undergraduate Initial Teacher Training students were satisfied with their overall experience. 

Courses with 90% and above overall satisfaction rates include Media and Communication (93%); Creative and Performing Arts (92%); Design (92%); Human Biology (90%) and Social Work (90%) [2]

 

National Student Survey Overall Student Satisfaction score – North West Universities (excluding small and specialist Higher Education institutions)

 

 

Institution

 Overall Satisfaction %

Rank

Liverpool Hope University

92

1

The University of Lancaster

91

2

University of Chester

87

3

Edge Hill University

87

3

The University of Liverpool

87

3

The University of Manchester

85

6

Manchester Metropolitan University

85

6

Liverpool John Moores University

84

8

University of Central Lancashire

83

9

The University of Bolton

82

10

The University of Salford

82

10

University of Cumbria

80

12

 

National Student Survey - full results  

National Student Survey 

 

[1] NSS Results 2016, tab 19 (subject level 1), tab 20 (subject level 2), tab 21 (subject level 3)

[2] NSS Results 2016, table 3: Course Title