Confidentiality

The Mental Health and Well-being Service takes students’ privacy very seriously and all client information is treated in confidence. This means that no details about you or your use of the service will be disclosed without your consent. 

The only exceptions are where it is felt that you or others may be at serious risk, or where there is a legal obligation to disclose information, which is extremely rare. In such circumstances we will always seek the student’s consent to pass on our concerns before any information is shared.

 

Confidentiality – Your Questions Answered

 

Q: Will my Mental Health & Well-being Adviser discuss my problems with my personal tutor?

No. We will only contact your tutors if you request this.  In such circumstances we will agree with you what information will be shared.

 

Q: If I meet with the Mental Health & Well-being Adviser will this go on my record?

No.  Our records do not become part of any other university or medical records and we do not release information to any other university student records system. If anyone contacts us to ask whether a particular student is seeing an Adviser, they will not be given this or any other information without the student’s prior consent.