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How to make an appointment

Making an appointment is quick and easy and no issue is too large or too small to discuss with us.  All you need to do is contact us in one of the following ways and we’ll take it from there:

T: 0151 291 3427


In Person: Call in to Student Support and Well-being, Gateway Service Desk (Gateway Building, Ground Floor) between 9.00am – 5.00pm, Monday - Friday.

We also offer confidential one-to-one telephone or Skype appointments. 

Initial Assessment of Need

All students requesting assistance or an appointment with the Mental Health & Well-being Adviser are normally taken through a short initial assessment of need by one of our Support Administrators.  The assessment is conducted confidentially and involves us asking you a few questions and getting you to complete some paperwork.  This process helps us to make a quick assessment of your current situation, let you know a little more about what will happen next and also helps us decide whether you may require immediate assistance or support from another service such as a counsellor.


Drop-in Sessions

We also operate daily drop-in sessions where students requiring urgent assistance can talk to a member of the Well-being Team.  The drop-in times are as follows:

Monday: 12pm 2.00pm

Tuesday: 12pm- 2.00pm

Wednesday: 12pm-2.00pm

Thursday: 12pm-2.00pm

Friday: 12.00pm-2.00pm