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Appeals and Complaints

At Liverpool Hope University we are committed to the provision of high quality, fair and transparent admissions procedures and to consider all applications in line with the University Recruitment and Admissions Policy. If applicants have cause for concern about the way in which their application has been handled the Applicant Appeals and Complaints Procedure can be followed to lodge an appeal against a decision or make a complaint.

In the main an applicant will be unsuccessful in being offered a place at the University if they either do not meet (or are not likely to meet) a specific entry requirement or do not (or are not likely to) achieve the published standard entry requirements. Unsuccessful applicants are therefore encouraged to check the University’s website for details of both standard and specific entry requirements before requesting any feedback or lodging an appeal or complaint.  The grounds on which appeals and complaints can be made are detailed in the policy, but please note that appeals/complaints cannot be made against academic judgement.